Friday, April 10, 2020

Health safety at work Essay Example

Health safety at work Essay Employers and employees must comply with the duties set out in out which are as follows: Section 2 places a duty on employers for the health, safety and welfare of employees by consulting with read union safety representatives on health and safety matters within workplace. Moreover, employers with more than five employees should prepare written health and safety policy and bring it to the notice of employees. Section 3 requires employers to make sure that non employees who may be affected but work are not exposed to their health and safety. Section 4 requires ensuring that the premises, plant and machinery do not harm the people using It. Section 5 requires the prevention and control of harmful, noxious or offensive emissions into the atmosphere. Section 6 places duties that designers, manufacturers and suppliers are that the articles and substances provided are safe to use. Section 7 requires the employee to take care of him or her and any of other who may be affected by his or her actions. And also require the employees cooperation with their employer in health and safety issues. Section 8 requires employees to not Interfere or misuse anything provided in the Interest of health and safety. This brief sets out to identify health and safety legislation and procedures applied in Food retail industry McDonalds. Background From the article published on leading newspaper on 2nd April 2008, McDonalds at Leister has been fined a total of almost 40000 after a worker was badly injured following a fall. During hearing in the court, the company admitted breaching health and safety regulation. Worker also complained about the failure to correctly complete an accident investigation form, and also there had been failure to complete a falls risk assessment which would have averted the accident. We will write a custom essay sample on Health safety at work specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Health safety at work specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Health safety at work specifically for you FOR ONLY $16.38 $13.9/page Hire Writer After that accident, McDonalds has a strong health and safety culture and then design of kitchen had en altered and safety upgraded. So It Is very Important that food Retail Industry company McDonalds should take health and Safety of their employers seriously and therefore in safety procedures are been discussed in rest of the briefing paper. One of the major priority of Macdonald is to ensure the safety of employees, customers and visitors. Co-operation on the part of us all is vital to the success of the Health Safety Policy. Every staff have their own responsibilities to ensure that the risk of Injury or Ill health Is enameled. As with all other aspects of business , Macdonald re continually Improving tenet performance Day measuring gallant standards Ana reviewing safety progress on daily basis. Negation of health and safety requirement is considered as the serious breach of discipline. Employee Responsibilities in McDonalds As being the employee of Macdonald, there are various responsibilities one needs to follow to ensure health and safety at workplace. First and foremost to take reasonable care for health and safety of oneself and other persons who may be affected by your acts or omissions at work; In order to fulfill company statutory obligations and comply with company policy, employee needs to cooperate with management teams and other crew member. All the safety rules and procedures must be carefully observed and PEP should be worn all the time when handling any risky objects and any safeguards provided shouldnt be misused or recklessly interfered with anything in interest of health and safety. Managers should have responsibilities for training and supervising the crew members during the shift and have to ensure that staffs are adhering to correct procedures. Witness of Heath and Safety Hazard If any specific health or safety hazard which is not covered in rules book, comes to attention then one should isolate the area or equipment immediately and report to the shift manager. Likewise every restaurant , Macdonald also has a Hazard Reporting Book ,where any seen hazard must be recorded. And Failure to record the hazard in that book provided will be treated extremely seriously and results in disciplinary action. Informed about health and safety issue One of the internal part of all procedures is Health and Safety. Additional specific training is provided to employees as a part of training courses in line with susceptibilities provided. Health and safety manual is provided at each restaurant the gives the details of Additionally specific training in safety matters is included in various training courses in line with your responsibilities. A Health Safety Manual is provided at each restaurant and gives details of the organization and arrangement for implementing and developing health and safety policy,Risk statements for various tasks, equipment and chemicals handling, safety bulletins are provided to highlight safety issues in regular interval. Staff and management held safety circle tenting to review the progress and effectiveness of safety within the restaurant in regular basis. Macdonald always involves the participation of crews and managers in the development and operations of health and safety policy. Opportunities are provided to crews and manager to address any safety measures or any concern at safety circle meetings. Additionally, any specific or general comments on health and safety matters is always welcomed any time by contacting the managers. A Risk Assessment As with any workplace, there is a risk of injury or ill health to yourself and other if not now about hazards. So one has make sure to follow company policies and procedures when handling with hazards. Incase of Accident All injuries must be reported to manager and shift managers must ensure that their first aid qualification is up to date. If any accidents occurs in the shift then it should be recorded on accident book. The checklist inside the accident book also highlights ten legal Dilation to report spectacles types AT Injury to employees, essences Trot work following an injury , or incidents known as Dangerous Occurrences to the Local Authority within strictly defined time period. The shift managers is reprehensible for the communicating the accurate information to Hygiene Safety Department within right period of time for the company to fulfill its statutory duties. Health and Safety Procedure at McDonalds Every staff working in McDonalds must complicity with following heath and safety procedure while working in restaurant: Firstly Uniform must be neat and clean including apron. Hair must be way from face, completely under hat. Hand must be washed using correct methods. Hands must be washed and dried thoroughly whenever contaminated. Hands must be washed every 30 min when working in itched an in every hour when working front counter, drive-thru or dining area. Preventing Slips, Trips and Falls Commonly occurred accident in workplace is slip and fall. The following procedure must be followed to ensure safety for everyone: Floor should be always kept clean by sweeping and mopping the floor with fresh Solidness Floorer Solution. Wet Floor sign must be placed on the area when needed. Mopping should be avoided during busy periods. Any spillages seen should be cleared straight away and wet floor sign should be placed near spillage. Never run. Correct shoes must be worn overtime. Shoes must have good grip, be enclosed,comfortable and clean. Trip hazards must be avoided by not leaving boxes, cables or other obstruction near doorways or where others might trip over. Working at Height Whenever working in height ,either to access items or for cleanliness step ladders must be used all the time. Following procedures must be applied when using step ladders: Ladders steps must be clean and dry. Ensure steps are in good condition and are clean and dry Ladders should be fully open with side bars locked into position. Standing on the top two steps should be avoided. Never lean sideways. Always climb down and the steps should be repositioned. Help should always be asked when needed. Standing or standing on equipment, chairs or stock room shelves should be avoided. Roof access is restricted to Managers and Service Engineers, unless otherwise stated. Preventing Burns There are various equipment in Macdonald which are operated at high temperatures and can cause burn and injuries. Following procedures should be applied to prevent from burn: Upper grill platens must be closed and left standby hen not in use. All equipment must be left to cool down prior to cleaning. Toasters are lowered or locked before moving them. Extra care should be taken when pouring and serving hot drinks to customer. Handling Vats and Hot Oil Vats shouldnt be cleaned or filtered by someone who are not trained to do so. Protective clement must De worn when Telling Ana cleaning vats 011 consultant be discarded unless it has cooled below ICC and have been trained to do so. Vat covers should always be on place when cleaning and pulling vat. While topping up vat,to avoid splashing it should be poured to front edge. If someone is burnt, call the Shift Manager or the designated First Eider. Fire Precautions Fire doors must be closed at all times to prevent fires spreading. Fire exits must be clear at all time to allow evacuation in event of fire. Doors shouldnt be disconnected with door closers or wedges. Every staff working in restaurant should know the fire exits location, alarm call points and assembly points. Smoking is prohibited within all restaurant areas. There is separate smoke area away from the restaurant. Be Alert Be alert for situations that might lead too fire, such as: Gas Doors Damaged plugs, sockets or cord. Extra rubbish from overflowing bin. Managers should be informed immediately in case of any fire safety risks. General Evacuation Procedure In the event of fire the nearest fire alarm is activated. One should only tackle the fire if been trained to do so or else should be reported to shift managers. Restaurant should be left medially with nearest exit available. Even on the case of hearing the alarm,one should leave by nearest exist and proceed to assembly point and report to anger immediately. The important things to remember are DO NOT stop to collect personal belongings,use any lifts and do not return to building until authorized. Use of Fire Extinguisher Extinguishers are made for different types of fire and one should know which one to use and how to use Lifts and Carrying Following are the procedures when lifting and carrying any objects in restaurant. Using chemicals All chemicals and substances used in McDonalds are safe to use when used in correct way. Instructions on the packaging should always be followed and extra care would be taken handling it. Read the label. There are different chemicals for different Job so to ensure proper cleaning right chemicals should be used. In order to minimize the risk of chemical contamination, chemicals shouldnt be transferred from one container to other and should never be mixed. Hand should be washed after handling chemicals. And managers should be informed if any skin irritations arise. Chemicals should be stored away from food and food packaging areas. Working Outside Some of Jobs should involve working outside such as assisting delivery, taking orders room cars in drive thru. In such case high-visibility vest or Jacket should be worn.

Tuesday, March 10, 2020

Chapter 3 Summary Forest of Kings essays

Chapter 3 Summary Forest of Kings essays The main focus of the 20th century, or ever before that, is that we have made most of the singular inventions of mankind. However, another more fundamental form of invention existed. If we look at the Maya as a culture without many significant advances, they had few technological wonders. They were a Stone Age people lacking rudimentary developments such as the use of metal and the domestication of beasts of burden. They in there own right had invented ideas that harnessed social energy. The genius if the Maya was expressed through the creation of this new power. The invented political symbols that transformed and coordinated such age-old institutions as the extended family, the village, the shaman and the patriarch in the stuffing of life. It is, however, no coincidence that Maya kingship and Maya Writing emerged simultaneously in the century before the Common Era, for the technology of the writing served as the main functions of Maya daily life. It would be incorrect to say that th ey had invented this new institution from their own experiences, because kings had been around in Mesoamerica for a least a thousand years. The Late Preclassic town of Cerros was one of Maya communities to experience the advent of kingship during the period of its invention. This village was strategically situated to command the mouth of the New River where it emptied into Chetumal Bay on the eastern coast of the Yucatan Peninsula. Cerros was at a cultural edge, for the people of this village were seafarers and traders familiar with distant peoples. These peoples were visiting traders that were wise in the ways of the neighboring Maya cities and the foreign people beyond. The people of Cerros did decide to embrace kingship, as they had learned it, and the consequences of those actions. In the time of two generations, the small fishing village had been transformed into a mighty acropolis. Every sin ...

Saturday, February 22, 2020

Research proposal Dissertation Example | Topics and Well Written Essays - 1500 words - 1

Research proposal - Dissertation Example A growing and more substantial body of research and studies provide evidence of conflict between intrinsic motivation (a person’s own motivation for undertaking a task) and extrinsic motivation (external and conditionally imposed motivation for undertaking a task) (Benabou & Tirole, 2003; Holmstrom & Milgrom, 1991; Kreps 1997). In response to the diverse range of motivational studies a number of motivational theories have emerged that endeavor to account for the various findings. Such theories include those that focus either on incentives, expectancies or goals, and those that seek explanation of how employees respond to different types of incentives provided. The objective of this study is to take an investigative approach to research the various motivational theories and how they are being implemented within the workplace. A study will then be undertaken in order to determineundertaking a study that will focus on employee perceptions of the motivational incentive systems ope rating within their company, and how they impact on their performance and effort. ... research literature in relation to motivational systems and theories used within the workplace, and has the potential to provide suggestions for future incentive systems that take both intrinsic and extrinsic motivational factors into account and foster best opportunities and maximum efficiency and effectiveness of personnel. Literature review Motivational theorists consider that for each and every thing we do (behavior and actions) there is a fundamental reason or cause. They also believe that appreciation of the causes will enable prediction and thus allow for influence on those behaviors or actions (Franken, 2002). Motivational research today focuses mainly on the determination of what spurs motivation - what stimulus is required to increase motivation - and takes both intrinsic and extrinsic motivation into consideration. Intrinsic motivation according to Oudeyer & Kaplon (2007) is best understood when contrasted with extrinsic motivation, which relates to any activity that is un dertaken because of some of kind of reward or discrete outcome. Intrinsic motivation by contrastive definition refers to activities that are undertaken solely for pleasure with no price or value imposed on it (Ryan & Deci, 2000). An important distinction however, is that intrinsic and extrinsic do not mean the same as internal and external and are not synonyms. Internal motivations receive internal rewards, whereas external motivation receives external rewards; intrinsic motivation and extrinsic motivation however is not determined by where the reward comes from but on the type of reward that is given (Oudeyer & Kaplon, 2007). The theory of incentives has traditionally assumed that concrete and/or intangible rewards such as money, power or investments (Hoy & Miskel, 1991) that are given

Thursday, February 6, 2020

Euthanasia and end of life issues Essay Example | Topics and Well Written Essays - 750 words

Euthanasia and end of life issues - Essay Example Euthanasia, the practice of ending life, is one of the issues that involve ethical dilemmas. This paper explores ethical theories to euthanasia and end of life. Ethics defines a society’s morality in terms of what is approved to be good and what is approved to be bad. Acts, either of omission or of commission, are therefore ethical when they meet a society’s approved behavior and unethical when they are contradictory. Such is the basis of the issue of euthanasia that faces conflicting opinions from different ethical perspectives and affected parties. A person in great pain without hope for improvements and is waiting to die, may for example desire assistance to facilitate his or her death while such an act may not be acceptable to care personnel or the patient’s close relatives. Legal professions that supplement professional ethics and patients’ rights also play a significant role. These factors therefore induces dilemma on care ethics approach that provid es for a positive relationship between caregivers and patients (Bube n.p.). While both parties are supposed to derive utility from the relationship between patients and care personnel, conflicting interest between the parties over application of euthanasia calls for application of other ethical principles. A consideration of third party interest, such as those of relatives and legal provisions, intensifies the dilemma over whose interest should be supreme. Ethical theories of teleology, deontology, and virtue ethics however offer guidelines to determining morality of euthanasia and end of life issues (Bube n.p.). The general teleological approach to ethics involves evaluation of consequences of an action on the society in terms of benefits and harms that are accrued from an act. Acts that lead to net benefits, more benefits than harm, are therefore considered ethical while acts that yield net harm to the largest section of the society are considered unethical. Utilitarian ethics has a dual approach to euthanasia and assisted deaths with some interpretations identifying lack of ethics in the practice while others argue that the act is ethical. Among opinions that argue for utilitarian ethics are three benefits of ending lives of terminal patients who are going through pain as they await their death. One of the beneficial consequences of euthanasia is its recognition of a patient’s autonomy in decisions about his or her last days. This is because prolonging a person’s life against his or her desire breaches the ethical principle of autonomy and may not yield utility to the suffering patient. It therefore allows patients to decide what will benefit them more. The practice also has the benefits of eliminating suffering, in a patient and among relatives, in cases where such sufferings cannot be managed and the patient condition deteriorates towards death. Euthanasia also comforts patients with the hope that it permanently relieves them of their pain ( Bube n.p.). Utilitarian opinions against euthanasia however argue that a patient may make decision to use the process but under duress from either care providers or family and the process would therefore not benefit the patient. A utilitarian approach to euthanasia should therefore consider each isolated case to determine possible benefits and harms to each stakeholder, especially the patient (Bube n.p.). Deontological perspective of euthanasia however involves consideration of established moral rules in practice. In euthanasia, for example, deontological ethics correspond to established ethical codes of conduct in the care profession. The fundamental that guides deontological ethics in euthanasia is protecting patient autonomy. The patient must however be terminally ill, is informed of the

Tuesday, January 28, 2020

Innovator of the Modern Art Essay Example for Free

Innovator of the Modern Art Essay Jackson became one of the trendsetters of the modern art movement. His technique, materials and perception of art distinguished him from other equally talented 20th century artists. The artworks that he produced represented his enigmatic character. Though many were amused with his painting, there were also those who questioned his artistic talents and knowledge. But he did not let these criticisms compromise his distinct creativity. Pollock was categorized as an Abstract Expressionist artist primarily because of his infamous drip paintings including the â€Å"Convergence†. These drip paintings were painted on a large canvas on the floor. According to Pollock, painting on the floor made him feel closer to his painting. He was able to work on the different angles of the canvass by walking around it. This unusual technique was considered by Pollock as a way of being a part of the painting not just the typical creator of it. The act of letting the the paint drip into the canvass generated prolonged and continuous lines in which the paintings were dominated by white and black and sometimes there were hints of exciting bold colors. In addition, the drips of the paint were able to create a three dimensional effect making it tactile and visually appealing. With regards to the choice of materials, Pollock utilized uncommon paints and brushes. His paints were industrial and household paints that he described as the â€Å"natural growth out of a need † (Boddy-Evans, 2008, What Paint Did Pollock Use? ). Meanwhile, the brushes were deteriorated and hard to let the paint naturally drip down the canvas. Pollock explained his painting method as â€Å"new needs need new techniques† meaning the modern age requires new approaches to reflect its real essence (Boddy-Evans, 2008, What Paint Did Pollock Use? ). References Boddy-Evans, M. ( 2008). What Paint Did Pollock Use?. About Inc. Retrieved March 26, 2008, from http://painting. about. com/od/colourtheory/a/Pollock_paint. htm.

Monday, January 20, 2020

The Natural Essay example -- essays research papers

The Natural The Natural written by Bernard Malamud was a very well written book. I really am not a big fan of baseball but I did enjoy this novel. This book is about never giving up no matter how bad the situations gets. Roy Hobbs wanted to be the best baseball player that ever lived, who broke all the records, and when he went walking down the street he wanted people to say, â€Å"Hey that’s Roy Hobbs,the greatest player of all times.† He would have been excellent and could have played baseball for many years, but someone didn’t want that. He was shot and it injured him terribly. Hobbs finally made it back and was found by a scout and was sent to play for the worst team in the league. I like how Hobbs never gives up. He goes up against the corrupters, the seducers, and the glory destroyers. No one wanted to let Hobbs play because he was old, they thought he should be at the age to retire not to just begin. This book goes to show that you can do anything if you set your mind to it and if you want it bad enough. Hobbs proved everyone wrong. He was worst possible thing happened, he met a girl. He started getting distracted and it a effected his game. Hobbs let a woman mess with his head. When Hobbs would go up to bat, he usually hit a home run but when he met this woman, he started striking out. I guess you could say that she was bad luck. Well, he eventually made is mind get cleared and was back to his old self. Another reason why I liked this novel is because it kind of gives a l...

Sunday, January 12, 2020

Expanding the multicultural debate Essay

The authors use three specific examples to substantiate their arguments – first, the habit of the Japanese macaques to wash sweet potatoes; second, how an infant chimpanzee learns the American Sign Language from its mother; and third, the utilization of tools by wild chimpanzees. Primatologists in Japan found an unusual behavior that originated in a female Japanese macaque and was imitated by others in her troop in a short while. This female, known as Imo, began to wash sweet potatoes in the river before eating it. Soon she began to hold the potato in the stream of water with one hand and scrub it with the other hand. This novel behavior spread among the members of the troop in a very specific pattern. It was observed that young monkeys learned a new behavior faster than adult monkeys. It was also seen that female moneys learned a skill or habit faster than male monkeys, the reason for this pattern being that females have a greater tendency to stay within a group and participate in kin transmission of knowledge. A culture of washing sweet potatoes was thus transmitted from mother to child across a whole troop of macaques. Scientists in the United States of America studied the acquisition of the American Sign Language (ASL) by chimpanzees. Washoe was a chimpanzee raised since its birth as an ordinary American middle class child by a pair of foster parents who spoke with her and between each other only in ASL. By the time she was 51 months old she had an entire repertoire of signs to answer questions like what, who, how, when, whey, where, etc. The same experiment was repeated with four other chimpanzees and similar results were obtained with them. After Washoe moved to a lab she raised a baby chimpanzee named Loulis. Washoe taught Loulis ASL. His vocabulary comprised of 51 signs by the time he was 73 months old. Use of basic tools to crack open nuts and fruits has been observed in the chimpanzees living in West Africa. Those reared in captivity also showed this skill. When a group of chimpanzees who did not know to use anvil-like and hammer-like tools, were placed with three others who did know how to use stones as tools. It was found that this particular skill spread rapidly among the chimpanzees. The young ones learned it faster than adults and females learned it faster than the males. It was also found that those chimpanzees motivated by others in the group to use stone tools learned the skill better than those chimpanzees that lacked motivation. The author concludes that non-human primates are cultural beings even though they do not speak a language. He says that ‘animals’ and ‘humans’ are not different in principle. Charles Darwin placed human beings alongside animals to indicate the continuity of species. Therefore, says the author, there must be a radical revision in the manner in which animals are ethically treated and that they must be dealt with using the same moral principles that human beings use in dealing with other human beings. There are many evidences that both support and oppose the claim that non-human primates are cultural beings who entail the same treatment as human beings on an ethical level. The main focus of the supporting evidence has been on how primates learn new behaviors and skills. They learn by observation, instruction, social conflict, and group learning (Poirier & Hussey, 1982). While human beings also learn behaviors and skills in a similar manner, they are said to be set apart by the fact that they are still learning, and therefore differ from primates on an evolutionary basis (Farb, 1978). In other words, natural selection has decided the optimum amount of learning required by primates to survive in the wild. Innovation and learning have much to do with the evolution of the primate brain (Reader & Laland, 2001). Increased brain size did influence the learning skills of primates and their ability to innovate. Yet, the reverse is also possible. The evolution of the primate brain has depended on their ability to learn in various ways. It was not only greater brain size that allowed primates to acquire technical knowledge, but technology also enhanced brain evolution (Whiten and Byrne, 1997). Another argument goes that human beings are more adapted to culture compared to other species (Tomasello, 1999). Cultural adaptations might have started when children began to articulate new linguistic symbols. This must have set in place an entirely different cognitive apparatus compared to that of non-human primates (Tomasello, 1999). Language as an indicator of culture has been studied extensively (Cheney & Seyfarth, 1996). It is understood that many species of monkey posses language skills that might be considered to be precursors of human language. Vervet monkeys are known to communicate in signs comprising of a semantic structure (Seyfath et al, 1980). In this respect they can be considered to have a linguistic culture like human beings do. Culture has been defined in many ways. This definition of culture can be applied only to human beings, â€Å"†Culture †¦ is that complex whole which includes knowledge, belief, art, law, morals, custom, and any other ca- pabilities and habits acquired by man as a member of society† (Tylor, 1871). According to this definition culture is a domain of human beings (Holloway, 1969). While human beings and non-human primates both learn different skills and behaviors, they differ in the manner in which that experience is organized. Social structure alone cannot be used to say that non-human primates and human beings are both cultural species because all species have a social structure of some sort or the other. Human beings differ from other species in their ability to create arbitrary and abstract rules that shape social relations in manner than transcends all biological ties. Other criteria such as the ability of primates to resolve conflicts have been used to show that primates are not all too different from human beings (Greenberg et al, 2000). Yet this resolution comes with a clause. Aggression is common in social groups such as non-human primates. Chimpanzees are known to live in peace in their groups but are easily provoked into aggressive behavior (Goodall, 1986). Reconciliation usually occurs when an older member of the tribe intervenes. Some scientists define what elements must be used to specify culture – labels, signals, skills and symbols (van Schaik et al, 2003). According to a study done on orangutans and chimpanzees, it was found that only human beings possessed all the foul cultural elements, that is, the labels which signify preferences and ability to recognize food or predators and do not require much innovation; signals to social transmit messages particularly of group value; skills that entail technology and innovation; and symbols that were more sophisticated signals that became characteristic of a group. Orangutans and chimpanzees possess only the first three elements. Culture is a very abstract term when used to describe phenomenon that cannot be quantifies such as the ability to create art and sculptures and literature that are quite characteristic of the life and times of the creator. In an evolutionary and biological system where skills and semantics are measured, non-human primates can be considered to be cultured but when the cognitive functions are observed, culture appears to be truly the domain of human beings. References: Farb, P. (1978). Humankind. New York: Bantam Greenberg, M. , Pierotti, R. , Southwick, C. H. & Waal, F. B. M (2000). Conflict and Resolution in Primates-All Too Human? Science, 290 (5494). 1095-1097 Poirier, F. E. & Hussey K. K. (1982). Nonhuman Primate Learning: The Importance of Learning from an Evolutionary Perspective. Anthropology & Education Quarterly, 13(2), 133-148. Reader, S. M. & Laland, K. N. (2002). Social Intelligence, Innovation, and Enhanced Brain Size in Primates. Proceedings of the National Academy of Sciences of the United States of America, 99(7), 4436-4441. Seyfarth, R. M. , Cheney. D. L. , & Marler P. (1980). Monkey responses to three different alarm calls: evidence of predator classification and semantic communication. Science, 210, 801-803 Tomasello, M (1999). The Human Adaptation for Culture. Annual Review of Anthropology, 28, (1999), 509-529. Tylor. E. B. (1871). Primitive Culture. London: Murray Whiten, A. & Byrne, R. W. (1997) Machiavellian Intelligence II. Extensions and 30. Evaluations. Cambridge Univ. Press: Cambridge, U. K. Van Schaik et al (2003). Orangutan Cultures and the Evolution of Material Culture. Science, 299 (5603), 102-105.